All businesses have procedures as well as processes that form the core of their operations. They must make sure that they are improving continually in these aspects if they want to stay above the competition.

A business owner should become the main driver of the management process that has the goal to bring forth improvement to the company. They should also be proactive in all areas of the business.

If you want to stay competitive, you must monitor your department’s procedures and processes for ways to further improve them and if you don’t know where to start, an article from Biz Journals may help.