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100% Satisfaction Guarantee

30+ YEARS IN BUSINESS

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Customer Reviews

FAMILY OWNED & OPERATED

Personalized Service

Ever Since 1993

SATISFACTION GUARANTEE!

Fast & Professional

Read Our Promise:

100% Satisfaction Guarantee

FAMILY OWNED & OPERATED

Personalized Service

Ever Since 1993

30+ YEARS IN BUSINESS

Always Reliable

See Our Reviews!

Customer Reviews

Order Custom Polo

Ordering custom polo shirts with personalized embroidery is how businesses across the continental United States build brand identity through wearable marketing that lasts. Epolos, based in Pflugerville, Texas, specializes in making that process straightforward and reliable, turning your vision into professional branded apparel without the complexity or minimum order requirements that discourage smaller teams.

Whether you manage a growing tech company in Austin, oversee a sports league in Dallas, coordinate uniforms for a nonprofit across multiple states, or plan branded giveaways for a trade show, ordering custom polos means getting apparel that represents your organization with quality and consistency. This guide walks you through each step so you know exactly what to expect and when your order arrives ready to wear.

Step 1: Gather Your Design and Order Details

Before you reach out, collect the information that makes your custom order specific. You will need your logo or design in digital form (most formats work), your choice of polo color and fabric, the sizes and quantities you need, and any personalization requests like names, titles, or monogramming. Think through whether you want embroidery on the chest, sleeve, or back of the shirt, and how large you want the design. Write down the names of people who should receive personalized polos if that applies to your order.

Pflugerville-based Epolos accepts orders of any size without imposing high minimums, so a team of five people and a department of fifty get the same attention. Having your information ready means the process moves faster and your custom polos arrive on your timeline.

Step 2: Contact Epolos and Discuss Your Vision

Reach out to the Sales and Customer Care Center at (888) 353-7656 to begin your order. The team at Epolos will ask about your design, preferred colors, sizing breakdown, and delivery timeline. They listen to what you need and ask clarifying questions so nothing gets lost in translation. If you are unsure whether your logo will work well embroidered or what polo color best matches your brand, they draw on their experience with hundreds of orders to guide you.

This conversation is where Epolos transforms a general idea into a concrete plan. You might discover that a slightly different thread color pops more against your chosen polo fabric, or learn that embroidering your logo smaller actually looks sharper on a chest placement. The team serves businesses, teams, and organizations across Texas and beyond, so they understand the specific needs of corporate uniforms, team apparel, nonprofit branding, and event merchandise.

Step 3: Review Your Design Mockup and Approve

Once you have placed your order, Epolos creates a design mockup showing exactly how your logo will appear on the polo shirt. You see the placement, the size, the thread colors, and the overall look before any embroidery begins. This is your chance to request adjustments. If the design sits too high or too low, if the colors need tweaking, or if you want it larger or smaller, you say so now. Epolos revises the mockup until it matches your vision.

This approval step protects your investment and guarantees that what arrives is what you agreed to. Because the team operates with responsive customer service and quick turnaround times, revisions happen fast. Once you approve the mockup, production moves forward immediately.

Step 4: Production and Quality Control

Your approved custom polos now enter production at Epolos. The embroidery team uses precision equipment to stitch your logo onto each shirt in the colors and placement you approved. Every polo gets inspected for quality before it ships. Thread tension, stitch consistency, color accuracy, and overall appearance all meet the standards that earned Epolos a 4.8 out of 5 star rating from nearly 2,100 customer reviews.

This step usually takes days, not weeks. Epolos offers rush order fulfillment for teams and organizations that need branded apparel quickly, because sometimes a corporate event or team season sneaks up faster than expected. Standard timelines are reliable enough that you can plan around them with confidence.

Step 5: Receive Your Order with Free Shipping

Your finished custom polos ship directly to your address across the continental United States. Orders over one hundred dollars receive free shipping, which means most orders of any meaningful size arrive without extra cost. The package arrives ready to distribute to your team, gift to clients, or use as event merchandise. Each polo is professionally finished and packed so it arrives in condition to wear immediately.

When the box arrives, unpack it and confirm everything matches your approval. Because Epolos stands behind the quality and responsiveness that built their reputation, if anything is not right, let them know and they will make it correct.

Ordering custom polos through Epolos is designed to be simple so that you spend your time running your business, not managing a complicated vendor process. The team handles the details, maintains the quality, and delivers on their timeline. Ready to get started? Contact Epolos at (888) 353-7656 or visit them to discuss your custom apparel needs. Whether you are based in Pflugerville, Austin, Houston, San Antonio, or anywhere across the country, they are ready to help you build your brand through professional, personalized polos.

Frequently Asked Questions

How long does it take to order custom polos from Epolos?

Standard turnaround from approval to shipment is typically several business days. Epolos also offers rush order fulfillment if you need branded apparel on a tighter timeline. Contact their Sales and Customer Care Center at (888) 353-7656 to discuss your specific deadline and confirm delivery timing.

Is there a minimum order for custom embroidered polo shirts?

No. Epolos accepts orders of any size without imposing high minimums, so whether you need five polos for a small team or five hundred for a large corporate order, they work with you. This flexibility makes it affordable for nonprofits, small businesses, and sports organizations to build branded apparel.

Do I get free shipping on custom polo orders?

Yes. Orders over one hundred dollars qualify for free shipping to any address in the continental United States. This covers most orders of meaningful size and makes branded apparel even more cost-effective for your business.

Can I order custom polos with personalized embroidery in Pflugerville?

Yes. Epolos is based in Pflugerville, Texas, and handles orders from the local area and across the entire continental United States. They offer monogramming, logo embroidery, and full personalization options including names and titles on each polo shirt.

What file formats does Epolos accept for logo designs?

Epolos accepts most digital logo formats. When you contact them, bring your logo in whatever format you have-PDF, JPG, PNG, AI, or EPS files all work. Their design team will assess your artwork and let you know if any adjustments improve how it looks when embroidered on fabric.

Can I see a mockup before Epolos embroiders start my order?

Absolutely. Epolos creates a design mockup showing your logo placement, size, thread colors, and overall appearance on the polo. You review it, request any changes, and approve it before production begins. This ensures your final polos match exactly what you envisioned.

Your Choice For Custom Embroidered Polo Shirts & Apparel

Custom Embroidery & Apparel Solutions for Every Need

Polos

Stylish, custom-embroidered polos for any occasion.

Long Sleeve

Comfort and quality with personalized long-sleeve shirts.

Business

Professional, embroidered business apparel that makes a statement.

Sweat Shirts

Cozy, custom sweatshirts for both comfort and style.

Ladies Shirts

Elegant, tailored shirts for women with custom embroidery.

Fleece

Stay warm with personalized fleece jackets and pullovers.

T-Shirts

High-quality, embroidered T-shirts for every day.

Jackets

Custom embroidered jackets that offer both warmth and style.

Hats

Add a personal touch to your look with custom-embroidered hats.

Best Sale Prices

Unbeatable sale prices on all custom-embroidered apparel.

Most Popular Items

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High Fashion, Tailored Items

Custom-embroidered, high-fashion apparel with a perfect tailored fit.

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Our 100% Satisfaction Guarantee

At Epolos you will receive the finest quality embroidered polo shirts in the world. We offer unparalleled service before and after the sale and also timely delivery.

We, at Epolos are convinced from our 15+ years in business that you will be completely satisfied with the final products you receive and as such we offer you a risk-free guarantee.

If for any reason you are dissatisfied with products you receive, please contact us and we will make it right by either issuing a refund for the returned shirts, or replacing them as necessary.

We appreciate the opportunity to earn your business and are confident in our ability to deliver an excellent customer experience!

Brian Davis
Owner

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Why Choose Epolos.com ?

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30+ years in business
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We don’t charge your card until you approve your logo!
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FREE shipping on orders of $100 or more
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Family-owned & operated
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Fast, friendly, and PERSONALIZED service
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Our 100% satisfaction guarantee!
Stack of folded shirts in assorted colors