Business communication is important at the workplace to deal with customers, vendors, and employees effectively. Any form of business communication like letters, emails, advertising, webpages, and blogs help increase credibility and professionalism for your business.
Showing knowledge of what is professional may partly be dependent on the type of business you have. What works for a mechanic’s auto repair business may not work for a law firm. While the content and the “sense” differ, professionalism is crucial for any types of business.