At least 75% of consumers, nowadays, tend to research a small business online before actually transacting with them. Seven in every ten consumers tend to be unforgiving of sellers if they experience something bad regarding the transaction. In relation to this finding, experts believe that online reputations as well as customer service are both viable keys for a small business to succeed.

With online reputation being a valuable factor to success, how can a small business represent itself well on the internet?

– Be readily available. Potential and even present costumers use the internet, so it’s vital that you can be reached online. Be sure to sign up to sites where clients can easily find you. To name a few, Twitter and Facebook are top networking sites that can be helpful in online marketing.

– Never underrate testimonials and reviews. If you find complaints of consumers from another company, take it as a lesson to not do the same mistake. Don’t let bad negative reviews slip from your sight as this can be a precious information in improving your reputation online.

Visit this site to discover more strategies to improve your status.